to youssif. and their money, their generosity, took them from baghdad to los angeles, to a leading burn surgeon. >> his father had been pounding the pavement in baghdad for about nearly eight months. he happened to be in a store where he heard about cnn, was told that perhaps cnn could help. >> just going to the cnn bureau in baghdad, youssif's father was risking his life. youssif's father returned to the cnn bureau four times before a producer, mohammed, had time to see him. for his safety, we aren't showing his face either. >> he showed me the first picture of youssif before the incident, and that smile, i couldn't help myself but to cry. i said, oh, my god, this is your son before the incident. i run with this picture to arwa, and arwa also was like in the middle of something busy. i said, arwa, leave everything. look to this picture. >> and for us, that was it. we were going to do the story if only for the sole reason of trying to get this kid help. i was actually really nervous the day before the story went out on tv, and then we did a web version of it. i sensed, i thought there w